FAQ

HOW DOES THE DEPOSIT WORK?

We require a deposit for the last month’s rent when we accept your application for tenancy. The deposit is payable via money order or e-transfer. First month’s rent will be due on the date of the move-in.

The deposit for your last month’s rent carries to the last month you live in the apartment, NOT the final month of the one-year lease that was signed when moving in.

HOW LONG IS THE LEASE?

After the one-year lease period is up, the lease moves to month-to-month if you choose to continue renting.

WHAT IS THE PAYMENT METHOD?

Upon taking possession of an apartment you are asked to provide 12 post-dated cheques. When your lease moves to month-to-month, additional post-dated cheques for each month you plan to stay in the apartment are preferred, up to a maximum of 12 months.

WHAT IS THE LEAVING NOTICE?

60 days written notice is required when vacating an apartment; due on the day prior to the first of the month. For example, if you plan to move out November 1st, we would require Notice of Vacating on August 31st at the latest.

GUARANTEES

If you are a university or college student, we may require a Letter of Guarantee from your parent or legal guardian.

INSURANCE

All tenants are responsible for obtaining their own Content Insurance from their insurance company to cover their personal property within the unit.

ARE THERE SMOKING RULES?

All of our buildings are smoke-free. No smoking of tobacco or cannabis is allowed inside any part of our buildings.

PROCEDURE FOR LOST KEYS?

Some of our rentals have restricted access and the cost of the replacement keys for those buildings is $50. Copies of some of our other keys can be provided - please email us.

What is the pet policy?

Please talk to us.